Privacy Policy - Derrils Company

Last updated: 17/04/1993

1. Who we are

This service is operated by Derrils Company.

We provide digital services including customer support, automated messaging, and product sales through WhatsApp and our online platforms.

2. Information we collect

When you interact with us, we may collect:

• your name

• your phone number

• your messages

• any information you choose to share

3. How we use your information

We use your information to:

• respond to your inquiries

• assist you in purchasing products

• provide customer support

• improve our services

Some responses may be automated using artificial intelligence.

4. Use of third-party services

We may use secure third-party tools to operate our services, including:

• WhatsApp Business Platform (Meta)

• automation tools

• AI-based assistants

These tools may process your data solely for service delivery.

5. Data protection

We take reasonable measures to protect your data from unauthorized access or misuse.

6. Data retention

We retain your data only as long as necessary to provide our services.

7. Your rights

You may request:

• access to your data

• correction of your data

• deletion of your data

To do so, contact us using the details below.

8. Contact

If you have any questions about this policy, you can contact us at:

📧 Email: derrilscompany@gmail.com
📱 WhatsApp: +243851367698

9. Automated communication

We use automated systems, including artificial intelligence, to respond to messages and improve user experience.

This policy applies to all users interacting with our services via WhatsApp and our website.